HOW DO WE PROTECT YOUR PERSONAL DATA?

 

  1. Who is responsible for processing your personal data?

Agency responsible for processing: LANGUAGE DEPARTMENT, SL Tax ID (NIF) nº: B66957465 C/Sardenya, 229. Planta 5. 08013 Barcelona. Email: info@languagedepartment.net.

 

  1. For what purpose will we continue processing your personal data?

We process users’ personal data in order to offer you translation and localisation services in more than 35 languages and 50 countries.

 

  1. How did we collect your data?

The personal data we process are collected directly from you.

The types of data we process are:

  • Identification data
  • Postal or email addresses
  • Business information
  • Professional background and workplace data

 

  1. How long will we keep your personal data?

Personal data are stored for a period of six (6) years in accordance with current accounting regulations and, if under mediation, for ten (10) years in accordance with money-laundering prevention regulations.

 

  1. What are the legal grounds for processing your personal data?

The legal foundation for data processing is:

  • The enforcement of the contract and/or commercial relationship.
  • Compliance with sundry legal obligations.
  • Legitimate interest: for example, for reasons of security, fraud prevention, to improve our services and products through market studies, or to process requests, queries or any claims that may arise. 
  • With your consent, to send you personalised offers, for example.

 

  1. Who will your personal data be shared with?

Data will not be shared with any other entity, except in the event of a legal obligation.

 

  1. What are your rights regarding your personal data?

You may access your personal data and request that inaccurate data be rectified, or, if applicable, request their cancellation or suppression when such data are no longer necessary for the purposes for which they were collected. You may also request the processing limitation, portability and opposition of your data in certain circumstances and for reasons related to your particular situation.

You may withdraw your consent for electronic communications to be sent to you and exercise the rights stated above by sending an email to info@languagedepartment.net.

If you do not receive a satisfactory reply and wish to file a claim or obtain further information concerning any of the aforementioned rights, you can contact the Spanish Data Protection Agency (AGPD) (www.agpd.es).